Meet Tory, your assistant
Tory is the assistant built into Tangerine Star. Instead of hunting through menus, you just describe what you want — "title case these names," "round prices to .95," "this comes 12 to a case" — and Tory figures out what you mean, shows you exactly what will change, and applies it once you say go.
Two things make her safe to lean on:
- She shows you the impact before anything changes. Tory proposes the edit and lists the products it will affect. Nothing is applied until you confirm.
- You choose how far it reaches. A change can apply to one item, to everything from a vendor, or across your whole catalog — your call, every time.
Where you'll find her
Tory lives as a bar at the top of a purchase order or document — the "Describe a change…" box. You'll also meet her inside the AI product dialog, where she helps you build out multi-SKU products like assortments. Anywhere you can describe what you want, that's Tory.
How to ask
Type it the way you'd say it to a coworker. You don't need special syntax or to name a feature — Tory maps your words to the right kind of change.
- "title case names"
- "round prices to .95"
- "mark fees as non-product"
- "these come in sets of 3"
- "put these in Houseplants"
If Tory needs one more detail to get it right, she'll ask a follow-up question — just answer in plain language and she continues.
The six kinds of things she does
Every Tory request lands in one of six families. You don't pick the family — she does — but it helps to know the range of what she can do:
Naming
Clean up and standardize product names — casing, removing vendor codes or junk characters, adding or dropping fields like size. "strip the SKU out of the title"
Pricing
Set how prices are calculated — markups (multipliers) and how they round (the "tail," like .95 or .99). "mark these up 2.2x"
Categorization
Sort products into your store structure. "file these under Pottery"
Packaging
Describe how a purchase unit breaks into sellable units — flat, pack, case. "this is a case of 12"
Import corrections
Fix what was extracted from the PO, or flag a line as shipping/fees rather than a product. "mark this as non-product"
Product creation
Build the tricky product shapes — assortments, blanket SKUs, and variant families. "split this assortment into its planters"
From ask to applied
Describe the change
Type what you want in the Tory bar, or talk it through in the AI product dialog.
Review the preview
Tory shows you what she'll do and which products it affects — so there are no surprises.
Choose the scope
Apply it just here, to everything from this vendor, or across your whole catalog. If a request would override a setting you've already made global, Tory surfaces that instead of silently changing it.
Confirm
Only now does anything change. Don't love the result? You can refine your ask or revert.
Teaching her once, for good
Many changes can be saved as rules — so the next order from that vendor (or across your catalog) gets the same treatment automatically. That's the real payoff: you make a decision once, and Tory applies it from then on. Learn more in Creating Products.
Asking for help
- Not sure how to phrase it? Just describe the outcome you want ("I want these to all read the same way") — Tory will propose something and ask follow-ups.
- Got a result you didn't expect? Check the preview's affected-products list; it tells you exactly what would change and why.
- Still stuck? See Support for how to reach us.